State Farm® Insurance Agent Michael Sargent
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Deborah Stalls
October 5, 2024
5
out of
5
rating by Deborah Stalls
"Jared is like sitting down talking to your son for me when it comes to dealing with this State Farm office! He is the kindest, friendliest and yet genuinely concerned about making sure your needs are met."
We responded:
"Deborah, thank you for your wonderful review! I'm happy to hear that Jared made you feel comfortable and valued, much like talking to your own son. It's great to know that his kindness and genuine concern for your needs stood out. We're grateful to have Jared on our team and appreciate your kind words. If you ever need anything else, we're here for you. - Michael Sargent - State Farm Insurance Agent, Paris, TN"
Annie Brown
September 26, 2024
5
out of
5
rating by Annie Brown
"Yesterday I shared mileage readings on vehicles with Toni. She's great. Very efficient getting back to me almost immediately."
We responded:
"Annie, thank you for your wonderful review! I'm happy to hear that Toni was able to assist you efficiently with your mileage readings. We're grateful to have her on our team. If you need any further assistance, feel free to reach out anytime. - Michael Sargent - State Farm Insurance Agent, Paris, TN"
Star Duke
September 17, 2024
5
out of
5
rating by Star Duke
"Toni did a great in helping me solve my issue. Very nice and professional."
We responded:
"Toni, thank you for your kind words! I'm glad Toni was able to assist you effectively and professionally. We appreciate your feedback and look forward to helping you with any insurance needs. - Michael Sargent - State Farm Insurance Agent, Paris, TN"
Riley Page
September 12, 2024
5
out of
5
rating by Riley Page
"Mr. Sargent was the best! So informative and helpful!"
We responded:
"Thank you, Riley! I'm glad you found my service informative and helpful. If you have any further questions or need assistance in the future, feel free to reach out. - Michael Sargent - State Farm Insurance Agent, Paris, TN"
Tracy Rushing
September 10, 2024
5
out of
5
rating by Tracy Rushing
"Great service by Ashely Hessing!"
We responded:
"Thank you, Tracy! I'm glad you had a great experience with Ashley. We appreciate your feedback and look forward to assisting you with any future needs. - Michael Sargent - State Farm Insurance Agent, Paris, TN"
Sam Poole
September 10, 2024
5
out of
5
rating by Sam Poole
"Huge shoutout to these guys! Talked with Ashley, and she got right on it! We were involved in a small accident yesterday, and when we called they were right on top of everything, with such kindness and professionalism. In a matter of seconds we had a claim started, and in minutes already had scheduled our repairs, a rental, and an investigation. Being my first time in an accident I was shocked on how easy and smooth everything went, and I owe it all to Ashley and the rest of these guys! Thank you for making an, already stressful situation, a lot less stressful!"
We responded:
"Sam, thank you for sharing your experience. I'm glad Ashley and our team could assist you promptly and professionally during such a stressful time. It's great to know that we could make the process smooth and efficient for you. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Michael Sargent - State Farm Insurance Agent, Paris, TN"
Jay Jones
September 10, 2024
5
out of
5
rating by Jay Jones
"Toni at the Michael Sargent agencie is great, 2 cars, a camper, house all no problem and the best rate I can find."
We responded:
"Thank you for the five-stars, Jay! We appreciate the opportunity to help you with your insurance needs."
Chelsie Ouellette
September 10, 2024
5
out of
5
rating by Chelsie Ouellette
"We have had nothing but great service and interactions with Toni and Jared! Both are extremely good at what they do and answer any questions that you may have!"
We responded:
"Chelsie, thank you for your wonderful review! I'm glad to hear that Toni and Jared have provided you with excellent service and answered all your questions. We appreciate your kind words and look forward to continuing to assist you with your insurance needs. - Michael Sargent - State Farm Insurance Agent, Paris, TN"
Good Rap
September 9, 2024
5
out of
5
rating by Good Rap
"Great customer service"
We responded:
"Thank you for your review. I'm glad you appreciated our customer service! If you need any further assistance, feel free to reach out. - Michael Sargent - State Farm Insurance Agent, Paris, TN"
Jon S
September 6, 2024
5
out of
5
rating by Jon S
"Received quick and easy home coverage and thanks to Jared for helping me get everything worked out as smoothly as possible"
We responded:
"Jon, thank you for the fantastic review! I'm happy to hear that Jared was able to assist you with your home coverage efficiently. We appreciate your trust in our office and are here for any future needs. - Michael Sargent - State Farm Insurance Agent, Paris, TN"
Morgan Brewer
September 6, 2024
5
out of
5
rating by Morgan Brewer
"My experience was amazing. I needed renters insurance because I was moving into a new house and rent. I had a ton of questions but Jared had the answers and helped me so much. It was great."
We responded:
"Morgan, thank you for your wonderful review! I'm glad Jared could assist you with your renters insurance and answer all your questions. We appreciate your feedback and are here for any future needs you may have. - Michael Sargent - State Farm Insurance Agent, Paris, TN"
Emily Goetz
September 5, 2024
5
out of
5
rating by Emily Goetz
"Jared Cotton is the best agent to go to. He’s very friendly and is always willing to go out of his way to help me. He’s the best!"
We responded:
"Emily, thank you for your wonderful review! I'm glad to hear that Jared has been so helpful and friendly. We appreciate your kind words and are always here to assist you with any of your insurance needs. - Michael Sargent - State Farm Insurance Agent, Paris, TN"
Joseph Jones
September 4, 2024
5
out of
5
rating by Joseph Jones
"So happy we swapped over to State Farm! Jared was extremely friendly and got us all taken care of very quickly. Got a much better rate than our previous insurance companies, and looking forward to working with Jared in the future!"
We responded:
"Joseph, we’re so happy you decided to switch to State Farm! Jared is a great part of our team, and it’s awesome to hear he gave you such friendly and efficient service. I'm glad that we could help you find a better rate, and we’re excited to continue working with you. If you ever have any questions or need anything, just let us know! - Michael Sargent - State Farm Insurance Agent, Paris, TN"
logan wynn
September 4, 2024
5
out of
5
rating by logan wynn
"Jared cotton was very helpful, easy to talk to, and more then happy to answer any questions I had."
We responded:
"Logan, thank you for your wonderful review! I'm glad to hear that Jared was helpful and easy to talk to. We're happy to have him on our team. If you have any more questions or need further assistance, feel free to reach out anytime. - Michael Sargent - State Farm Insurance Agent, Paris, TN"
Molly Gallimore
September 4, 2024
5
out of
5
rating by Molly Gallimore
"If you need help with your insurance needs go see Jared Cotton @ State Farm. He is always there for his customers and will go above and beyond to help you. I love working with Jared."
We responded:
"Molly, thank you for your wonderful review! I'm glad to hear that Jared has been so helpful with your insurance needs. We're grateful to have him on our team and appreciate your kind words. If you ever need further assistance, our office is here for you. - Michael Sargent - State Farm Insurance Agent, Paris, TN"
Jackie Wilson
July 25, 2024
5
out of
5
rating by Jackie Wilson
"They have an amazing staff. I love ASHLEY ❤️"
We responded:
"Hi Jackie! Thanks so much for the awesome review! We're really glad you love our staff, and Ashley will be thrilled to hear your shoutout! If you need anything else, feel free to reach out anytime. - Michael Sargent - State Farm Insurance Agent, Paris, TN"
jskyle1
June 12, 2024
5
out of
5
rating by jskyle1
"We have had nothing short of steller customer service with Michael Sargent and his staff, including Toni, and Jared. I had a motorcycle accident a couple of months ago and they have been taking care of everything. We really appreciate them all!"
We responded:
"Thank you for your glowing review! I'm pleased to hear that Toni, Jared, and our team could assist you after your motorcycle accident. We are grateful for your kind words and are elated to have been able to help you through this challenging time. Please know we are here for any future insurance needs you may have! - Michael Sargent - State Farm Insurance Agent, Paris, TN"
David Hochreiter
June 12, 2024
1
out of
5
rating by David Hochreiter
"Managing broker Michael Sargent and his incompetent agents have caused my family to have to endure thousands of dollars of legal costs because of their inability to professionally execute their jobs. You would be better off taking a coffee can and shoving it full of money. Then burying it in your backyard and relying on it as a life insurance policy. Then you would by ever purchasing a policy through these guys. It has been almost 6 months since we attempted to file our claim and because of their error to begin with, it has started a long drawn out legal process. I cannot be more disappointed with such a large company and the agents that represent them. I wish there was a zero out of five stars that I could give because I would."
We responded:
"David, we sincerely apologize for the inconvenience and frustration you have experienced. We understand the gravity of the situation and deeply regret the stress it has caused your family. We want to clarify that your life insurance policy was not completed due to the lack of a necessary signature. Our records indicate that we informed you of the need for this signature several times, but unfortunately, the required forms were never completed. We strive for the highest standards of service and professionalism. If you have any further concerns or require additional assistance, please do not hesitate to contact us directly."
Maureen Thompson
June 5, 2024
5
out of
5
rating by Maureen Thompson
"Great Customer Service!"
We responded:
"Maureen, we're thrilled you had a great experience with our customer service! Our team is pleased to have provided you with top-notch assistance. We're grateful for your positive feedback and look forward to assisting you further. Michael Sargent - State Farm Insurance Agent, Paris, TN"
Stephen Watson
May 21, 2024
5
out of
5
rating by Stephen Watson
"Always very helpful, responsive and kind! These folks are great!"
We responded:
"We love seeing five-stars, Stephen! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
Pam Martin
April 24, 2024
5
out of
5
rating by Pam Martin
"Michael and his staff are very easy and professional to work with!!"
We responded:
"Thank you for the five-stars, Pam! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. - Michael Sargent - State Farm Insurance Agent"
Michael
March 14, 2024
5
out of
5
rating by Michael
"It is always a pleasure to do business with Michael, Jared and Toni. I trust them with my insurance needs. Toni is wonderful in keeping me informed and patiently answering all my questions. I highly recommend Michael Sargent State Farm."
We responded:
"Michael, thank you for your glowing review! We are thrilled to hear that you trust our team with your insurance needs and that Toni's exceptional service has made a positive impact. We appreciate your recommendation and look forward to continuing to provide you with top-notch service. - Michael Sargent - State Farm Insurance Agent, Paris, TN"
Heather Garland
March 5, 2024
5
out of
5
rating by Heather Garland
"THE BEST experience I've had with any insurance company. The people here are friendly, caring, and willing to help with anything I need!"
We responded:
"Thanks, Heather! We appreciate your trust in us for your insurance needs. Your positive feedback means a lot to us."
Laurie Barham
March 4, 2024
5
out of
5
rating by Laurie Barham
"Excellent service and handling of any need. Prompt and timely resolution of any claim or need. Very professional handling of my needs. Would highly recommend!!"
We responded:
"Laurie, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Dustin
January 23, 2024
5
out of
5
rating by Dustin
"Very detailed oriented and explained my policy in a way that I could understand!"
We responded:
"Dustin, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience. Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future!"