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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jackie Wilson

July 25, 2024

5  out of  5 rating by Jackie Wilson
"They have an amazing staff. I love ASHLEY ❤️"
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jskyle1

June 12, 2024

5  out of  5 rating by jskyle1
"We have had nothing short of steller customer service with Michael Sargent and his staff, including Toni, and Jared. I had a motorcycle accident a couple of months ago and they have been taking care of everything. We really appreciate them all!"
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David Hochreiter

June 12, 2024

1  out of  5 rating by David Hochreiter
"Managing broker Michael Sargent and his incompetent agents have caused my family to have to endure thousands of dollars of legal costs because of their inability to professionally execute their jobs. You would be better off taking a coffee can and shoving it full of money. Then burying it in your backyard and relying on it as a life insurance policy. Then you would by ever purchasing a policy through these guys. It has been almost 6 months since we attempted to file our claim and because of their error to begin with, it has started a long drawn out legal process. I cannot be more disappointed with such a large company and the agents that represent them. I wish there was a zero out of five stars that I could give because I would."
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Maureen Thompson

June 5, 2024

5  out of  5 rating by Maureen Thompson
"Great Customer Service!"
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Stephen Watson

May 21, 2024

5  out of  5 rating by Stephen Watson
"Always very helpful, responsive and kind! These folks are great!"
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Pam Martin

April 24, 2024

5  out of  5 rating by Pam Martin
"Michael and his staff are very easy and professional to work with!!"
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Michael

March 14, 2024

5  out of  5 rating by Michael
"It is always a pleasure to do business with Michael, Jared and Toni. I trust them with my insurance needs. Toni is wonderful in keeping me informed and patiently answering all my questions. I highly recommend Michael Sargent State Farm."
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Heather Garland

March 5, 2024

5  out of  5 rating by Heather Garland
"THE BEST experience I've had with any insurance company. The people here are friendly, caring, and willing to help with anything I need!"
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Laurie Barham

March 4, 2024

5  out of  5 rating by Laurie Barham
"Excellent service and handling of any need. Prompt and timely resolution of any claim or need. Very professional handling of my needs. Would highly recommend!!"
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Dustin

January 23, 2024

5  out of  5 rating by Dustin
"Very detailed oriented and explained my policy in a way that I could understand!"
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Gavin Moody

January 17, 2024

5  out of  5 rating by Gavin Moody
"Always helpful when needed! If I need something insured, I call Michael and Toni! They take great care of any and everything I ever need!"
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Brad Sargent

January 15, 2024

5  out of  5 rating by Brad Sargent
"It is so nice to do business with someone that is knowledgeable and stays on top of changes and products. I have my home,car,truck and life insurance coverage here and it is so nice not have to worry about my coverage. Thank you for your hard work and professionalism."
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Ricky Eastern

January 9, 2024

5  out of  5 rating by Ricky Eastern
"This office is very very professional, and always willing to help if you do not understand and always nice when you call"
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Ham

December 21, 2023

5  out of  5 rating by Ham
"Had a hit and run where someone sideswiped my truck while it was parked. Made one call to State Farm and Toni helped me immensely. No issues and fast, courteous service with quick solutions. I'm very happy with my experience and while I hope nothing like this happens again, I'd be very pleased to have Toni guiding me through the process."
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C B

December 6, 2023

5  out of  5 rating by C B
"Ashley was so professional, kind, thorough and just an all-around great person! We love her!!"
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Diane Vigneur

November 30, 2023

5  out of  5 rating by Diane Vigneur
"Great company. Love Michael & Toni. They keep me in the loop on my policies. Thank you, guys."
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Angela James

November 8, 2023

5  out of  5 rating by Angela James
"Michael Sargent is the best! Always available to answer questions and to help."
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Garrett Veazey

September 21, 2023

5  out of  5 rating by Garrett Veazey
"I've really enjoyed my time being insured by Michael Sargent and his crew. They have explained insurance simply and thoroughly while also being courteous and amicable. When my wife got in a minor accident with a hit and run situation, they walked me through the process of filing a claim under the proper insurance I held. I'm thankful for this bunch and recommend them to anyone looking for good insurance."
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Daniel Williams

September 16, 2023

5  out of  5 rating by Daniel Williams
"Jared was who helped me. I was able to get into the office immediately and was able to get the insurance I needed to drive my new truck off the lot the same day. Place was clean and everyone was friendly and the insurance was quick and affordable. He also had a screen facing me to I could see everything he was doing as it was done so there was no compromise of privacy. 10 stars all day"
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Amy Hall

September 7, 2023

5  out of  5 rating by Amy Hall
"Michael and his team have always been there for me! Truly the best group to have working for you!"
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Jody Nichols

August 29, 2023

5  out of  5 rating by Jody Nichols
"Spoke with Michael. Went over policies and outlined my coverages, deductibles, etc. Very nice and informative"
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Pamela Sparks

August 23, 2023

5  out of  5 rating by Pamela Sparks
"Michael is knowledgeable, easy to work with, and a nice guy. All of our experiences with him have been positive."
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Rhonda Harris

August 8, 2023

5  out of  5 rating by Rhonda Harris
"Great experience and explanation of benefits. Every time I have had to file a claim or call with questions, they are very responsive. I would highly recommend!!"
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Robert Senter

August 3, 2023

5  out of  5 rating by Robert Senter
"Michael Sargent came highly recommended by several close friends. This year when our home owners insurance was up for renewal he took the time to sit down and review the policy line by line. This allowed us to thoroughly understand our policy, keep what we needed, and remove what we didn’t. Home, life, and auto insurance through the same provider offers great peace of mind."
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Lanita Taylor

July 25, 2023

5  out of  5 rating by Lanita Taylor
"Michael Sargent is someone you can trust to take care of your home and auto insurance. I could use some locally-owned, but I chose to go 2 hours away because I can trust him."