State Farm® Insurance Agent Michael Sargent
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jennifer Stone
December 29, 2025
5
out of
5
rating by Jennifer Stone
"Toni was able to assist me with a payment that was declined due to our bank account being hacked. Toni took care of our situation with great care! It was much appreciated! Thank you for having a wonderful staff!!!"
We responded:
"Thank you so much for your kind words! We’re glad Toni was able to assist you promptly and with care during such a challenging situation. We truly appreciate your recognition of our team and are here to help whenever you need us. Thanks again for your wonderful feedback!"
Ashley Brogdon
December 23, 2025
5
out of
5
rating by Ashley Brogdon
"This office goes above and beyond to provide outstanding service! Toni is always helpful, knowledgeable and patient with whatever questions or tasks are needed! Michael truly cares for his customers and community and shows it through the amazing service he provides! I highly recommend using this office for your insurance needs!"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that Toni and Michael provided you with such exceptional service. Your recommendation means a lot to us, and we're always here to assist with any of your insurance needs. If you ever have more questions or need support, please don't hesitate to reach out!"
Guy. Steven Bucy
December 22, 2025
5
out of
5
rating by Guy. Steven Bucy
"Today I called for clarification on my auto insurance and changes on my home insurance policy. Toni Langdren provided excellent service and was able to process the changes in an efficient and personalized manner. The customer service was very much appreciated."
We responded:
"Thank you for sharing your positive experience! We're glad to hear that Toni was able to assist you efficiently and provide personalized service for your auto and home insurance needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in us!"
Malinda Powell
December 8, 2025
5
out of
5
rating by Malinda Powell
"Glad I have a agent that is happy to go over the policy as it renews to make sure we are properly covered"
We responded:
"Thank you so much for your kind words! We're delighted to hear that you appreciate our commitment to reviewing your policy at renewal to ensure you have the proper coverage. We're always here to support you and provide peace of mind. If you ever have any questions, please don't hesitate to reach out!"
Greg “Greg201395” B
December 8, 2025
5
out of
5
rating by Greg “Greg201395” B
"Toni is Always very nice and friendly. Never have any issues."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Toni has been consistently nice and friendly, and that you've never experienced any issues. We truly appreciate your support and look forward to continuing to serve you!"
Sean Copper
November 12, 2025
5
out of
5
rating by Sean Copper
"Listened to what I was after and explained everything to where I could understand it very pleased with my experience"
We responded:
"Hey Sean, Thank you so much for your kind words! I’m glad to hear you had a positive experience and everything was clear and easy to understand. We strive to make sure our clients feel heard and well-informed, so I’m glad we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. We’re here to help!"
Shankle's Heating and Cooling
November 3, 2025
5
out of
5
rating by Shankle's Heating and Cooling
"Ashley was extremely helpful, quick, knowledgeable and the pricing was very reasonable!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ashley provided you with helpful, quick, and knowledgeable service at a reasonable price. We appreciate your feedback and look forward to assisting you again in the future!"
Ashley Beckham
August 14, 2025
5
out of
5
rating by Ashley Beckham
"Great place to do business. Ashley was very professional and was able to get me the best rates I've had in years. Highly recommend!"
We responded:
"Thank you for your kind words! We're glad you had a great experience and appreciate your support. Looking forward to serving you again!"
Jamie Gerling
August 14, 2025
5
out of
5
rating by Jamie Gerling
"Ashley Hessing is the best!! She is very helpful and very quick to get you the best rate for all your insurance needs!!"
We responded:
"Thank you for your wonderful feedback! We're happy to hear you had a positive experience and received great service. We appreciate your support!"
Diego Felix
July 31, 2025
5
out of
5
rating by Diego Felix
"This state farm office has always taken care of me very well. My previous car insurance was liability and after being with them for awhile and getting my discounts it got all the way down to 30$. I upgraded my car and had to get full coverage and spoke with Toni and they got me a great deal 180$. I am very appreciative of the staff here and plan to stay with them for the foreseeable future."
We responded:
"Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Toni and the team have been able to provide you with excellent service and great insurance options that fit your needs. Your loyalty means a lot to us, and we look forward to continuing to serve you for many years to come. If you ever have any questions or need assistance, please don’t hesitate to reach out!"
Michael Steele
July 8, 2025
5
out of
5
rating by Michael Steele
"So far, great service and help on signing up for State Farm and a recent claim."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with signing up for State Farm and with your recent claim. Providing excellent service and support is our top priority, and your feedback means a lot to us. If you ever need any further assistance, please don't hesitate to reach out!"
Brendon Steele
July 2, 2025
5
out of
5
rating by Brendon Steele
"Very responsive and easy to get set up. Saved me lots of time and money."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that our team was responsive and made the setup process easy for you. It's great to know we could help save you time and money. We're here whenever you need us!"
Armand Hebert
May 15, 2025
5
out of
5
rating by Armand Hebert
"Staff is always friendly and do everything to meet your needs."
We responded:
"Thank you so much. Here at Michael Sargent State Farm we strive to provide top notch service!"
Chelsea Eichel
January 30, 2025
5
out of
5
rating by Chelsea Eichel
"Michael helped me get a policy for my non-profit homeschool organization. He made the process super easy and was enjoyable to work with. Beyond his professionalism and excellence in his position with State Farm, he deeply cares about the community that lives and works in and serves in many capacities in our area. For me, his service speaks volumes and I would refer anyone with insurance needs to Michael!"
C B
January 23, 2025
5
out of
5
rating by C B
"Update: Met with Jared this morning, and what a kind, knowledgeable agent he is! A year later, I still cannot say enough nice things about Mr Sargent"s team. They are professional, caring and always looking out for your best interest. They always make sure that all of your questions are answered and you have a full understanding of everything prior to leaving! If you have considered switching agents or insurance companies, don't hesitate! They will not disappoint. ************************************** Ashley was so professional, kind, thorough and just an all-around great person! We love her!!"
We responded:
"Thank you for the shoutout for Ashley! Our office loves being your good neighbor."
Madeline Murphy
January 7, 2025
5
out of
5
rating by Madeline Murphy
"Great staff! Very informative and helpful!"
We responded:
"Thank you so much for your five-star review! My team and I are happy to be your Good Neighbors with State Farm! – Michael "
Coach Gregory
October 23, 2024
5
out of
5
rating by Coach Gregory
"Great experience. Toni was very helpful."
We responded:
"Thank you, Coach Gregory! I'm glad you had a great experience with us. Toni is indeed very helpful, and we're grateful to have her on our team. If you need any further assistance, feel free to reach out anytime. - Michael Sargent - State Farm Insurance Agent, Paris, TN"
justin burnley
October 21, 2024
5
out of
5
rating by justin burnley
"I been a customer since day one ! Great customer service ever ! Toni take care of me today with making adjustments to my account just keep saving money with them !"
We responded:
"Justin, thank you for being with us since day one! We're glad to hear that Toni was able to assist you with your account adjustments and help you save money. Your satisfaction with our customer service means a lot to us. - Michael Sargent - State Farm Insurance Agent, Paris, TN"
AJ
October 14, 2024
5
out of
5
rating by AJ
"Great team at Michael Sargent’s agency! Toni is always extremely kind & helpful! Definitely recommend them for all of your insurance needs!"
We responded:
"Thank you, AJ! I'm glad to hear that you had such a positive experience with our team. Toni truly is a gem, and we're grateful to have her. Your recommendation means a lot to us. If you ever need anything else, we're here to help! - Michael Sargent - State Farm Insurance Agent, Paris, TN"
Deborah Stalls
October 5, 2024
5
out of
5
rating by Deborah Stalls
"Jared is like sitting down talking to your son for me when it comes to dealing with this State Farm office! He is the kindest, friendliest and yet genuinely concerned about making sure your needs are met."
We responded:
"Deborah, thank you for your wonderful review! I'm happy to hear that Jared made you feel comfortable and valued, much like talking to your own son. It's great to know that his kindness and genuine concern for your needs stood out. We're grateful to have Jared on our team and appreciate your kind words. If you ever need anything else, we're here for you. - Michael Sargent - State Farm Insurance Agent, Paris, TN"
Annie Brown
September 26, 2024
5
out of
5
rating by Annie Brown
"Yesterday I shared mileage readings on vehicles with Toni. She's great. Very efficient getting back to me almost immediately."
We responded:
"Annie, thank you for your wonderful review! I'm happy to hear that Toni was able to assist you efficiently with your mileage readings. We're grateful to have her on our team. If you need any further assistance, feel free to reach out anytime. - Michael Sargent - State Farm Insurance Agent, Paris, TN"
CJ Duke
September 17, 2024
5
out of
5
rating by CJ Duke
"Toni did a great in helping me solve my issue. Very nice and professional."
We responded:
"Toni, thank you for your kind words! I'm glad Toni was able to assist you effectively and professionally. We appreciate your feedback and look forward to helping you with any insurance needs. - Michael Sargent - State Farm Insurance Agent, Paris, TN"
Riley Page
September 12, 2024
5
out of
5
rating by Riley Page
"Mr. Sargent was the best! So informative and helpful!"
We responded:
"Thank you, Riley! I'm glad you found my service informative and helpful. If you have any further questions or need assistance in the future, feel free to reach out. - Michael Sargent - State Farm Insurance Agent, Paris, TN"
Tracy Rushing
September 10, 2024
5
out of
5
rating by Tracy Rushing
"Great service by Ashely Hessing!"
We responded:
"Thank you, Tracy! I'm glad you had a great experience with Ashley. We appreciate your feedback and look forward to assisting you with any future needs. - Michael Sargent - State Farm Insurance Agent, Paris, TN"
Sam Poole
September 10, 2024
5
out of
5
rating by Sam Poole
"Huge shoutout to these guys! Talked with Ashley, and she got right on it! We were involved in a small accident yesterday, and when we called they were right on top of everything, with such kindness and professionalism. In a matter of seconds we had a claim started, and in minutes already had scheduled our repairs, a rental, and an investigation. Being my first time in an accident I was shocked on how easy and smooth everything went, and I owe it all to Ashley and the rest of these guys! Thank you for making an, already stressful situation, a lot less stressful!"
We responded:
"Sam, thank you for sharing your experience. I'm glad Ashley and our team could assist you promptly and professionally during such a stressful time. It's great to know that we could make the process smooth and efficient for you. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Michael Sargent - State Farm Insurance Agent, Paris, TN"