State Farm® Insurance Agent Michael Sargent

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

Chelsea Eichel

January 30, 2025

5 out of 5

"Michael helped me get a policy for my non-profit homeschool organization. He made the process super easy and was enjoyable to work with. Beyond his professionalism and excellence in his position with State Farm, he deeply cares about the community that lives and works in and serves in many capacities in our area. For me, his service speaks volumes and I would refer anyone with insurance needs to Michael!"

Madeline Murphy

January 7, 2025

5 out of 5

"Great staff! Very informative and helpful!"

We responded:

"Thank you so much for your five-star review! My team and I are happy to be your Good Neighbors with State Farm! – Michael "

justin burnley

October 21, 2024

5 out of 5

"I been a customer since day one ! Great customer service ever ! Toni take care of me today with making adjustments to my account just keep saving money with them !"

We responded:

"Justin, thank you for being with us since day one! We're glad to hear that Toni was able to assist you with your account adjustments and help you save money. Your satisfaction with our customer service means a lot to us. - Michael Sargent - State Farm Insurance Agent, Paris, TN"

Deborah Stalls

October 5, 2024

5 out of 5

"Jared is like sitting down talking to your son for me when it comes to dealing with this State Farm office! He is the kindest, friendliest and yet genuinely concerned about making sure your needs are met."

We responded:

"Deborah, thank you for your wonderful review! I'm happy to hear that Jared made you feel comfortable and valued, much like talking to your own son. It's great to know that his kindness and genuine concern for your needs stood out. We're grateful to have Jared on our team and appreciate your kind words. If you ever need anything else, we're here for you. - Michael Sargent - State Farm Insurance Agent, Paris, TN"

Star Duke

September 17, 2024

5 out of 5

"Toni did a great in helping me solve my issue. Very nice and professional."

We responded:

"Toni, thank you for your kind words! I'm glad Toni was able to assist you effectively and professionally. We appreciate your feedback and look forward to helping you with any insurance needs. - Michael Sargent - State Farm Insurance Agent, Paris, TN"

Tracy Rushing

September 10, 2024

5 out of 5

"Great service by Ashely Hessing!"

We responded:

"Thank you, Tracy! I'm glad you had a great experience with Ashley. We appreciate your feedback and look forward to assisting you with any future needs. - Michael Sargent - State Farm Insurance Agent, Paris, TN"

Jay Jones

September 10, 2024

5 out of 5

"Toni at the Michael Sargent agencie is great, 2 cars, a camper, house all no problem and the best rate I can find."

We responded:

"Thank you for the five-stars, Jay! We appreciate the opportunity to help you with your insurance needs."

Chelsie Ouellette

September 10, 2024

5 out of 5

"We have had nothing but great service and interactions with Toni and Jared! Both are extremely good at what they do and answer any questions that you may have!"

We responded:

"Chelsie, thank you for your wonderful review! I'm glad to hear that Toni and Jared have provided you with excellent service and answered all your questions. We appreciate your kind words and look forward to continuing to assist you with your insurance needs. - Michael Sargent - State Farm Insurance Agent, Paris, TN"

Morgan Brewer

September 6, 2024

5 out of 5

"My experience was amazing. I needed renters insurance because I was moving into a new house and rent. I had a ton of questions but Jared had the answers and helped me so much. It was great."

We responded:

"Morgan, thank you for your wonderful review! I'm glad Jared could assist you with your renters insurance and answer all your questions. We appreciate your feedback and are here for any future needs you may have. - Michael Sargent - State Farm Insurance Agent, Paris, TN"

Joseph Jones

September 4, 2024

5 out of 5

"So happy we swapped over to State Farm! Jared was extremely friendly and got us all taken care of very quickly. Got a much better rate than our previous insurance companies, and looking forward to working with Jared in the future!"

We responded:

"Joseph, we’re so happy you decided to switch to State Farm! Jared is a great part of our team, and it’s awesome to hear he gave you such friendly and efficient service. I'm glad that we could help you find a better rate, and we’re excited to continue working with you. If you ever have any questions or need anything, just let us know! - Michael Sargent - State Farm Insurance Agent, Paris, TN"

Molly Gallimore

September 4, 2024

5 out of 5

"If you need help with your insurance needs go see Jared Cotton @ State Farm. He is always there for his customers and will go above and beyond to help you. I love working with Jared."

We responded:

"Molly, thank you for your wonderful review! I'm glad to hear that Jared has been so helpful with your insurance needs. We're grateful to have him on our team and appreciate your kind words. If you ever need further assistance, our office is here for you. - Michael Sargent - State Farm Insurance Agent, Paris, TN"

jskyle1

June 12, 2024

5 out of 5

"We have had nothing short of steller customer service with Michael Sargent and his staff, including Toni, and Jared. I had a motorcycle accident a couple of months ago and they have been taking care of everything. We really appreciate them all!"

We responded:

"Thank you for your glowing review! I'm pleased to hear that Toni, Jared, and our team could assist you after your motorcycle accident. We are grateful for your kind words and are elated to have been able to help you through this challenging time. Please know we are here for any future insurance needs you may have! - Michael Sargent - State Farm Insurance Agent, Paris, TN"

Maureen Thompson

June 5, 2024

5 out of 5

"Great Customer Service!"

We responded:

"Maureen, we're thrilled you had a great experience with our customer service! Our team is pleased to have provided you with top-notch assistance. We're grateful for your positive feedback and look forward to assisting you further. Michael Sargent - State Farm Insurance Agent, Paris, TN"

C B

January 23, 2025

5 out of 5

"Update: Met with Jared this morning, and what a kind, knowledgeable agent he is! A year later, I still cannot say enough nice things about Mr Sargent"s team. They are professional, caring and always looking out for your best interest. They always make sure that all of your questions are answered and you have a full understanding of everything prior to leaving! If you have considered switching agents or insurance companies, don't hesitate! They will not disappoint. ************************************** Ashley was so professional, kind, thorough and just an all-around great person! We love her!!"

We responded:

"Thank you for the shoutout for Ashley! Our office loves being your good neighbor."

Coach Gregory

October 23, 2024

5 out of 5

"Great experience. Toni was very helpful."

We responded:

"Thank you, Coach Gregory! I'm glad you had a great experience with us. Toni is indeed very helpful, and we're grateful to have her on our team. If you need any further assistance, feel free to reach out anytime. - Michael Sargent - State Farm Insurance Agent, Paris, TN"

AJ

October 14, 2024

5 out of 5

"Great team at Michael Sargent’s agency! Toni is always extremely kind & helpful! Definitely recommend them for all of your insurance needs!"

We responded:

"Thank you, AJ! I'm glad to hear that you had such a positive experience with our team. Toni truly is a gem, and we're grateful to have her. Your recommendation means a lot to us. If you ever need anything else, we're here to help! - Michael Sargent - State Farm Insurance Agent, Paris, TN"

Annie Brown

September 26, 2024

5 out of 5

"Yesterday I shared mileage readings on vehicles with Toni. She's great. Very efficient getting back to me almost immediately."

We responded:

"Annie, thank you for your wonderful review! I'm happy to hear that Toni was able to assist you efficiently with your mileage readings. We're grateful to have her on our team. If you need any further assistance, feel free to reach out anytime. - Michael Sargent - State Farm Insurance Agent, Paris, TN"

Riley Page

September 12, 2024

5 out of 5

"Mr. Sargent was the best! So informative and helpful!"

We responded:

"Thank you, Riley! I'm glad you found my service informative and helpful. If you have any further questions or need assistance in the future, feel free to reach out. - Michael Sargent - State Farm Insurance Agent, Paris, TN"

Sam Poole

September 10, 2024

5 out of 5

"Huge shoutout to these guys! Talked with Ashley, and she got right on it! We were involved in a small accident yesterday, and when we called they were right on top of everything, with such kindness and professionalism. In a matter of seconds we had a claim started, and in minutes already had scheduled our repairs, a rental, and an investigation. Being my first time in an accident I was shocked on how easy and smooth everything went, and I owe it all to Ashley and the rest of these guys! Thank you for making an, already stressful situation, a lot less stressful!"

We responded:

"Sam, thank you for sharing your experience. I'm glad Ashley and our team could assist you promptly and professionally during such a stressful time. It's great to know that we could make the process smooth and efficient for you. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Michael Sargent - State Farm Insurance Agent, Paris, TN"

Good Rap

September 9, 2024

5 out of 5

"Great customer service"

We responded:

"Thank you for your review. I'm glad you appreciated our customer service! If you need any further assistance, feel free to reach out. - Michael Sargent - State Farm Insurance Agent, Paris, TN"

Jon S

September 6, 2024

5 out of 5

"Received quick and easy home coverage and thanks to Jared for helping me get everything worked out as smoothly as possible"

We responded:

"Jon, thank you for the fantastic review! I'm happy to hear that Jared was able to assist you with your home coverage efficiently. We appreciate your trust in our office and are here for any future needs. - Michael Sargent - State Farm Insurance Agent, Paris, TN"

Emily Goetz

September 5, 2024

5 out of 5

"Jared Cotton is the best agent to go to. He’s very friendly and is always willing to go out of his way to help me. He’s the best!"

We responded:

"Emily, thank you for your wonderful review! I'm glad to hear that Jared has been so helpful and friendly. We appreciate your kind words and are always here to assist you with any of your insurance needs. - Michael Sargent - State Farm Insurance Agent, Paris, TN"

logan wynn

September 4, 2024

5 out of 5

"Jared cotton was very helpful, easy to talk to, and more then happy to answer any questions I had."

We responded:

"Logan, thank you for your wonderful review! I'm glad to hear that Jared was helpful and easy to talk to. We're happy to have him on our team. If you have any more questions or need further assistance, feel free to reach out anytime. - Michael Sargent - State Farm Insurance Agent, Paris, TN"

Jackie Wilson

July 25, 2024

5 out of 5

"They have an amazing staff. I love ASHLEY ❤️"

We responded:

"Hi Jackie! Thanks so much for the awesome review! We're really glad you love our staff, and Ashley will be thrilled to hear your shoutout! If you need anything else, feel free to reach out anytime. - Michael Sargent - State Farm Insurance Agent, Paris, TN"

David Hochreiter

June 12, 2024

1 out of 5

"Managing broker Michael Sargent and his incompetent agents have caused my family to have to endure thousands of dollars of legal costs because of their inability to professionally execute their jobs. You would be better off taking a coffee can and shoving it full of money. Then burying it in your backyard and relying on it as a life insurance policy. Then you would by ever purchasing a policy through these guys. It has been almost 6 months since we attempted to file our claim and because of their error to begin with, it has started a long drawn out legal process. I cannot be more disappointed with such a large company and the agents that represent them. I wish there was a zero out of five stars that I could give because I would."

We responded:

"David, we sincerely apologize for the inconvenience and frustration you have experienced. We understand the gravity of the situation and deeply regret the stress it has caused your family. We want to clarify that your life insurance policy was not completed due to the lack of a necessary signature. Our records indicate that we informed you of the need for this signature several times, but unfortunately, the required forms were never completed. We strive for the highest standards of service and professionalism. If you have any further concerns or require additional assistance, please do not hesitate to contact us directly."