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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mia Briggs

March 7, 2026

5  out of  5
rating by Mia Briggs
"Tonette was very helpful with changing my policy over in no time. Also, gave me a very detailed explanation on late fees and why my bill look a certain way and what it means when your bill hasn’t generated that month. Very patient and made the process smoothly. They also work with you when you have financial struggles that month."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Tonette was able to assist you quickly and clearly explain your billing questions. We always strive to provide patient and supportive service, especially during challenging times. Your feedback means a lot to us and helps us continue improving. Please don’t hesitate to reach out if you need anything else! "
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Karen Claxton

February 24, 2026

5  out of  5
rating by Karen Claxton
"Toni is the best. Always so helpful. Sends email to remind you of payments due. Homeowners, vehicles , life. Rental. Toni is always professional, friendly. Does a great job. Have had State Farm for years. She is one of the reasons we keep them!!"
We responded:
"Thank you so much for your kind words and continued trust in Michael Sargent State Farm! We’re thrilled to hear that Toni’s professionalism and friendly service make managing your homeowners, vehicle, life, and rental insurance policies easier and more convenient. Timely payment reminders and personalized support are just some of the ways we strive to provide exceptional customer care. We truly appreciate your loyalty and look forward to helping you protect what matters most for many years to come!"
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Vickie Miller

February 19, 2026

5  out of  5
rating by Vickie Miller
"Toni Landgren helped us with our transaction and was so pleasant and knowledgeable. We always enjoy our visits to our local State Farm Agency!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Toni provided you with a pleasant and knowledgeable experience. At our State Farm Agency, we are dedicated to offering expert assistance with auto insurance, home insurance, life insurance, and more. It’s always a pleasure to help you find the right coverage to protect what matters most. We truly appreciate your continued trust in our insurance agency and look forward to serving your insurance needs again soon!"
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Jason Hall

February 17, 2026

5  out of  5
rating by Jason Hall
"Could not have been any more pleased with the services , and the service I received recently in Paris TN. Ashley was very knowledgeable, friendly, and set me up with auto , renters , and life policies, took care of all my insurance needs . Then I sent my son there to switch his auto insurance, and she saved him 180 dollars a month , with better coverage then he had . Sooooo I'm very happy , great job Ashley, ..!!!!! Thank you State farm 😁"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Ashley provided you with excellent service and was able to assist you with your auto, renters, and life insurance policies. It’s great to know that she could also help your son save significantly on his auto insurance while improving his coverage. We’re committed to offering personalized insurance solutions tailored to meet all your protection needs, whether it’s auto, renters, life, or other insurance products. Your satisfaction means the world to us, and we look forward to continuing to serve you and your family’s insurance needs. Thanks again for choosing Michael Sargent State Farm!"
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Jake Davis

February 16, 2026

5  out of  5
rating by Jake Davis
"Excellent experience, every time I called Toni was extremely helpful and knowledgeable in helping me to get my policy. She even went of her way to come to the office on a Saturday to help with my crazy work schedule. Definitely a great asset to the office."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Toni provided you with excellent customer service and expert guidance throughout the process of securing your insurance policy. At our agency, we strive to offer personalized support and flexible solutions to meet the unique needs of our clients, including accommodating busy schedules. Toni’s dedication to going above and beyond truly reflects our commitment to helping you find the best coverage options and ensuring a smooth experience. We appreciate your trust in us and look forward to assisting you with all your auto, home and life insurance needs in the future!"
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Darlene Culat

February 11, 2026

5  out of  5
rating by Darlene Culat
"Toni and Michael are always very helpful and friendly. Highly recommend."
We responded:
"Hi Darlene, Thank you so much for your kind words and recommendation! We’re thrilled to hear that Toni and Michael provided you with helpful and friendly service. We’re committed to delivering exceptional customer care. Whether you’re looking for auto insurance, home insurance, or business insurance, we’re here to guide you every step of the way. We appreciate your trust in our agency and look forward to assisting you with all your insurance needs in the future!"
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Valorie Wallace Potter

January 21, 2026

5  out of  5
rating by Valorie Wallace Potter
"Informative and knowledgeable of our insurance needs."
We responded:
"Dear Valorie, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service regarding your Home and Auto Insurance. We look forward to serving you many more times in the future! See you soon!"
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Darlene Gorny

January 15, 2026

5  out of  5
rating by Darlene Gorny
"I would like to recognize one of the employees, Toni Landgren. Every time I call Toni is always very pleasant, upbeat and professional. She makes you feel like she has known you forever and could be a best friend. It's always a pleasure speaking with her. She will always go above and beyond to ensure your questions are answered and provide any assistance you may need. She is an asset to this office!"
We responded:
"Thank you so much for your kind words and positive feedback! We’re thrilled to hear that Toni consistently provides you with professional, friendly, and attentive service for your home and auto insurance. She truly is a valuable member of our team who goes above and beyond to assist with your insurance needs. We appreciate your recognition and look forward to continuing to serve you!"
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Sam Gwaltney

January 6, 2026

5  out of  5
rating by Sam Gwaltney
"Always excellent customer service, fast response time and always willing to help when needed!!!"
We responded:
"Hello Sam, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you."
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Jennifer Stone

December 29, 2025

5  out of  5
rating by Jennifer Stone
"Toni was able to assist me with a payment that was declined due to our bank account being hacked. Toni took care of our situation with great care! It was much appreciated! Thank you for having a wonderful staff!!!"
We responded:
"Thank you so much for your kind words! We’re glad Toni was able to assist you promptly and with care during such a challenging situation. We truly appreciate your recognition of our team and are here to help whenever you need us. Thanks again for your wonderful feedback!"
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Ashley Brogdon

December 23, 2025

5  out of  5
rating by Ashley Brogdon
"This office goes above and beyond to provide outstanding service! Toni is always helpful, knowledgeable and patient with whatever questions or tasks are needed! Michael truly cares for his customers and community and shows it through the amazing service he provides! I highly recommend using this office for your insurance needs!"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that Toni and Michael provided you with such exceptional service. Your recommendation means a lot to us, and we're always here to assist with any of your insurance needs. If you ever have more questions or need support, please don't hesitate to reach out!"
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Guy. Steven Bucy

December 22, 2025

5  out of  5
rating by Guy. Steven Bucy
"Today I called for clarification on my auto insurance and changes on my home insurance policy. Toni Langdren provided excellent service and was able to process the changes in an efficient and personalized manner. The customer service was very much appreciated."
We responded:
"Thank you for sharing your positive experience! We're glad to hear that Toni was able to assist you efficiently and provide personalized service for your auto and home insurance needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in us!"
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Malinda Powell

December 8, 2025

5  out of  5
rating by Malinda Powell
"Glad I have a agent that is happy to go over the policy as it renews to make sure we are properly covered"
We responded:
"Thank you so much for your kind words! We're delighted to hear that you appreciate our commitment to reviewing your policy at renewal to ensure you have the proper coverage. We're always here to support you and provide peace of mind. If you ever have any questions, please don't hesitate to reach out!"
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Greg “Greg201395” B

December 8, 2025

5  out of  5
rating by Greg “Greg201395” B
"Toni is Always very nice and friendly. Never have any issues."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Toni has been consistently nice and friendly, and that you've never experienced any issues. We truly appreciate your support and look forward to continuing to serve you!"
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Sean Copper

November 12, 2025

5  out of  5
rating by Sean Copper
"Listened to what I was after and explained everything to where I could understand it very pleased with my experience"
We responded:
"Hey Sean, Thank you so much for your kind words! I’m glad to hear you had a positive experience and everything was clear and easy to understand. We strive to make sure our clients feel heard and well-informed, so I’m glad we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. We’re here to help!"
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Shankle's Heating and Cooling

November 3, 2025

5  out of  5
rating by Shankle's Heating and Cooling
"Ashley was extremely helpful, quick, knowledgeable and the pricing was very reasonable!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ashley provided you with helpful, quick, and knowledgeable service at a reasonable price. We appreciate your feedback and look forward to assisting you again in the future!"
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Ashley Beckham

August 14, 2025

5  out of  5
rating by Ashley Beckham
"Great place to do business. Ashley was very professional and was able to get me the best rates I've had in years. Highly recommend!"
We responded:
"Thank you for your kind words! We're glad you had a great experience and appreciate your support. Looking forward to serving you again!"
Profile photo of Jamie Gerling

Jamie Gerling

August 14, 2025

5  out of  5
rating by Jamie Gerling
"Ashley Hessing is the best!! She is very helpful and very quick to get you the best rate for all your insurance needs!!"
We responded:
"Thank you for your wonderful feedback! We're happy to hear you had a positive experience and received great service. We appreciate your support!"
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Diego Felix

July 31, 2025

5  out of  5
rating by Diego Felix
"This state farm office has always taken care of me very well. My previous car insurance was liability and after being with them for awhile and getting my discounts it got all the way down to 30$. I upgraded my car and had to get full coverage and spoke with Toni and they got me a great deal 180$. I am very appreciative of the staff here and plan to stay with them for the foreseeable future."
We responded:
"Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Toni and the team have been able to provide you with excellent service and great insurance options that fit your needs. Your loyalty means a lot to us, and we look forward to continuing to serve you for many years to come. If you ever have any questions or need assistance, please don’t hesitate to reach out!"
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Michael Steele

July 8, 2025

5  out of  5
rating by Michael Steele
"So far, great service and help on signing up for State Farm and a recent claim."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with signing up for State Farm and with your recent claim. Providing excellent service and support is our top priority, and your feedback means a lot to us. If you ever need any further assistance, please don't hesitate to reach out!"
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Brendon Steele

July 2, 2025

5  out of  5
rating by Brendon Steele
"Very responsive and easy to get set up. Saved me lots of time and money."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that our team was responsive and made the setup process easy for you. It's great to know we could help save you time and money. We're here whenever you need us!"
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Armand Hebert

May 15, 2025

5  out of  5
rating by Armand Hebert
"Staff is always friendly and do everything to meet your needs."
We responded:
"Thank you so much. Here at Michael Sargent State Farm we strive to provide top notch service!"
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Chelsea Eichel

January 30, 2025

5  out of  5
rating by Chelsea Eichel
"Michael helped me get a policy for my non-profit homeschool organization. He made the process super easy and was enjoyable to work with. Beyond his professionalism and excellence in his position with State Farm, he deeply cares about the community that lives and works in and serves in many capacities in our area. For me, his service speaks volumes and I would refer anyone with insurance needs to Michael!"
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Kit Carson

January 23, 2025

5  out of  5
rating by Kit Carson
"Update: Met with Jared this morning, and what a kind, knowledgeable agent he is! A year later, I still cannot say enough nice things about Mr Sargent"s team. They are professional, caring and always looking out for your best interest. They always make sure that all of your questions are answered and you have a full understanding of everything prior to leaving! If you have considered switching agents or insurance companies, don't hesitate! They will not disappoint. ************************************** Ashley was so professional, kind, thorough and just an all-around great person! We love her!!"
We responded:
"Thank you for the shoutout for Ashley! Our office loves being your good neighbor."
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Madeline Murphy

January 7, 2025

5  out of  5
rating by Madeline Murphy
"Great staff! Very informative and helpful!"
We responded:
"Thank you so much for your five-star review! My team and I are happy to be your Good Neighbors with State Farm! – Michael "