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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Molly Hope

June 23, 2026

5  out of  5
rating by Molly Hope
"Michael carefully reviewed my homeowner’s and auto insurance policies and offered life insurance at a very reasonable rate."
We responded:
"We’re grateful for your kind words! Michael always aims to make sure clients understand their coverage, and we’re thrilled he was able to help you with both your existing policies and a reasonable life insurance option. Thanks again for trusting us—we’re here whenever you need anything."
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Julia Wagner

May 1, 2026

5  out of  5
rating by Julia Wagner
"Toni was an amazing help to me this week. It is hard to find good customer service now and she went above and beyond! Thank you Toni!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Toni provided you with exceptional customer service and went above and beyond to assist you with your insurance needs. We strive to make the insurance process as smooth and stress-free as possible. We’ll be sure to pass along your appreciation to Toni. If you have any questions about your policy or need further assistance, please don’t hesitate to reach out!

"
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chas owens

April 29, 2026

5  out of  5
rating by chas owens
"Toni is great help and fast"
We responded:
"Dear Chas, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. We're here for any of your auto, home and life insurance needs!"
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Nadeja Webb

April 29, 2026

5  out of  5
rating by Nadeja Webb
"I recently set up a life insurance policy and was properly guided and informed throughout the entire process! Outstanding customer service from State Farm! The team was friendly, responsive, and made the whole process easy and stress-free. Highly recommend."
We responded:
"Thank you for your wonderful review! We're glad our State Farm team could provide clear guidance and excellent customer service throughout your life insurance policy setup. Making the insurance process easy, transparent, and stress-free is our top priority. We appreciate your recommendation and look forward to assisting you with any of your insurance needs in the future!"
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Hailey Olvera

April 10, 2026

5  out of  5
rating by Hailey Olvera
"We swapped over our auto insurance to Michael and his team about a year ago. We could not be any happier with the service they have provided us with as well as the deals!"
We responded:
"Hi Hailey, Thanks for the great review! Here at Michael Sargent State Farm, we appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team. "
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Philip Davidson

April 8, 2026

5  out of  5
rating by Philip Davidson
"Sargent saved me a ton of money and his staff is wonderful!"
We responded:
"Hello Philip, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything and send all your friends! Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon."
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Missy Moody

April 7, 2026

5  out of  5
rating by Missy Moody
"Michael and his staff are top notch! They answer any questions and help save us money on our insurance premiums as much as possible."
We responded:
"Hi Missy, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!"
Profile photo of Pam Martin

Pam Martin

April 3, 2026

5  out of  5
rating by Pam Martin
"Michael provides easy clear understanding of your policy needs. He makes sure that your policies are keeping up with current home values etc. Michael never makes you feel rushed and is always professional!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Michael provided you with clear and easy-to-understand guidance on your insurance policy needs. Ensuring that your coverage accurately reflects current home values and evolving risk factors is a top priority for us. Michael’s commitment to personalized service and professionalism helps our clients feel confident that their home, auto, and other insurance policies offer the right protection. We truly appreciate your trust and look forward to continuing to serve your insurance needs!"
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Tom Billingsley

March 30, 2026

5  out of  5
rating by Tom Billingsley
"Very friendly"
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Patricia

March 17, 2026

5  out of  5
rating by Patricia
"I have been with Michael Sargent’s State Farm Insurance for several years now. All the staff members provide me with great customer service. I receive policies that suit my personal needs with competitive pricing on my life, home, and auto insurance."
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Mia Briggs

March 7, 2026

5  out of  5
rating by Mia Briggs
"Tonette was very helpful with changing my policy over in no time. Also, gave me a very detailed explanation on late fees and why my bill look a certain way and what it means when your bill hasn’t generated that month. Very patient and made the process smoothly. They also work with you when you have financial struggles that month."
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Karen Claxton

February 24, 2026

5  out of  5
rating by Karen Claxton
"Toni is the best. Always so helpful. Sends email to remind you of payments due. Homeowners, vehicles , life. Rental. Toni is always professional, friendly. Does a great job. Have had State Farm for years. She is one of the reasons we keep them!!"
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Vickie Miller

February 19, 2026

5  out of  5
rating by Vickie Miller
"Toni Landgren helped us with our transaction and was so pleasant and knowledgeable. We always enjoy our visits to our local State Farm Agency!"
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Jason Hall

February 17, 2026

5  out of  5
rating by Jason Hall
"Could not have been any more pleased with the services , and the service I received recently in Paris TN. Ashley was very knowledgeable, friendly, and set me up with auto , renters , and life policies, took care of all my insurance needs . Then I sent my son there to switch his auto insurance, and she saved him 180 dollars a month , with better coverage then he had . Sooooo I'm very happy , great job Ashley, ..!!!!! Thank you State farm 😁"
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Jake Davis

February 16, 2026

5  out of  5
rating by Jake Davis
"Excellent experience, every time I called Toni was extremely helpful and knowledgeable in helping me to get my policy. She even went of her way to come to the office on a Saturday to help with my crazy work schedule. Definitely a great asset to the office."
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Darlene Culat

February 11, 2026

5  out of  5
rating by Darlene Culat
"Toni and Michael are always very helpful and friendly. Highly recommend."
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Valorie Wallace Potter

January 21, 2026

5  out of  5
rating by Valorie Wallace Potter
"Informative and knowledgeable of our insurance needs."
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Darlene Gorny

January 15, 2026

5  out of  5
rating by Darlene Gorny
"I would like to recognize one of the employees, Toni Landgren.
Every time I call Toni is always very pleasant, upbeat and professional. She makes you feel like she has known you forever and could be a best friend. It's always a pleasure speaking with her.
She will always go above and beyond to ensure your questions are answered and provide any assistance you may need. She is an asset to this office!"
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Sam Gwaltney

January 6, 2026

5  out of  5
rating by Sam Gwaltney
"Always excellent customer service, fast response time and always willing to help when needed!!!"
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Jennifer Stone

December 29, 2025

5  out of  5
rating by Jennifer Stone
"Toni was able to assist me with a payment that was declined due to our bank account being hacked. Toni took care of our situation with great care! It was much appreciated! Thank you for having a wonderful staff!!!"
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Ashley Brogdon

December 23, 2025

5  out of  5
rating by Ashley Brogdon
"This office goes above and beyond to provide outstanding service! Toni is always helpful, knowledgeable and patient with whatever questions or tasks are needed! Michael truly cares for his customers and community and shows it through the amazing service he provides! I highly recommend using this office for your insurance needs!"
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Guy. Steven Bucy

December 22, 2025

5  out of  5
rating by Guy. Steven Bucy
"Today I called for clarification on my auto insurance and changes on my home insurance policy. Toni Langdren provided excellent service and was able to process the changes in an efficient and personalized manner. The customer service was very much appreciated."
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Malinda Powell

December 8, 2025

5  out of  5
rating by Malinda Powell
"Glad I have a agent that is happy to go over the policy as it renews to make sure we are properly covered"
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Greg “Greg201395” B

December 8, 2025

5  out of  5
rating by Greg “Greg201395” B
"Toni is Always very nice and friendly. Never have any issues."
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Sean Copper

November 12, 2025

5  out of  5
rating by Sean Copper
"Listened to what I was after and explained everything to where I could understand it very pleased with my experience"